Straight answers

Frequently askedquestions.

Whether you are big enough. Whether it actually works. What happens if somebody does not deliver. The ones people hesitate over are the ones worth answering properly, so they are all here, grouped by which side of the collab you are on.

25

questions answered

1 day

if yours is not here

5

locations

2023

operating since

  • 300,000+ bookings
  • 7,500+ creators
  • 300+ venues
  • Live across Bali
  • Offers agreed up front
  • Level up as a creator
  • Verified

For creators

For influencers, TikTokers and UGC creators

Everything you need to know about joining Claris, getting approved, and booking your first collab.

Who can join Claris as a creator?

Anyone creating content on TikTok, Instagram or as a UGC creator can apply. We welcome influencers, TikTokers and UGC creators with engaged audiences across travel, lifestyle, food, wellness, fashion and fitness niches. Apply through the Claris app and our team reviews your profile.

Do I need a minimum follower count?

No fixed minimum. Content quality, audience authenticity and niche fit matter more than raw numbers. Micro-creators with engaged followers regularly get approved and book popular collabs.

Can TikTokers and UGC creators use Claris?

Yes. Claris is built for the full spectrum of content creators. Pick the format that matches your style: Story, Reel, TikTok, UGC drop, a Maps or TripAdvisor review, or a Post Gallery.

How long does creator approval take?

Most creators are reviewed and approved within a day. You will be notified in-app once your profile is live and you can start booking collabs.

What content formats are accepted?

Four core formats: Story (Instagram Stories), Reel or TikTok (a full dedicated post), Maps / TripAdvisor reviews (a review with your own photos attached, combined with Stories), and Post Gallery (a gallery post on your feed, combined with Stories).

How many content pieces do I deliver per collab?

Typically 1 to 2 content pieces per collab. The exact format and number is set when the venue creates the collab offer, so you know what you are committing to before you book.

Do I pay for the venue or stay?

No. Claris collabs are barter-based. You get the meal, treatment, room or product in exchange for the content you commit to deliver. No cash changes hands.

For businesses

For venues, brands and event organisers

How Claris works for restaurants, beach clubs, spas, hotels, villas, brands and events looking to grow with creators.

How does Claris work for my business?

Download the Claris Venues app, set up your profile, and define what you offer in exchange for content. Approved creators apply to book directly in the app. You approve or reject each booking and get organic content back.

How much does Claris cost for businesses?

Silver is where every venue starts: a one-time sign-up fee puts you on Claris, and the monthly rate only begins once you are averaging 25–50k views a month or fifteen collabs. Gold is for venues past 50k views or thirty collabs, and adds deliverables, invites and paid launches. Enterprise is for groups that want weekly event promotion, and agencies are quoted per portfolio. Subscriptions are billed monthly, quarterly or yearly, and the longer the term the lower the monthly rate. Amounts are set per location and shown in that location’s own currency on its page. Claris never takes a commission on a collab.

What types of businesses are on Claris?

Restaurants, cafés, beach clubs, bars, spas, wellness studios, hotels, villas, event organisers and lifestyle brands (skincare, swimwear, jewellery and more). Local services like physio and salons are also welcome.

Can I reject creators I do not want?

Yes. You see each creator profile, audience and content style before approving. Reject, counter-offer or chat directly inside the Venues app.

How do you make sure creators actually post?

Every collab includes a content deliverable that creators commit to before the visit. Our team monitors deliverables and flags accounts that do not follow through. Creators with a strong track record get more visibility.

How long does business approval take?

Most venues and brands are approved within 1 to 2 days. Once approved you can publish collab offers immediately.

The Claris app

Account, app and support

Technical questions about the Claris app, accounts and support, for both creators and businesses.

Is Claris free to use?

For creators, entirely: the Creator app is free to download and free to use, with no fee and no commission. For businesses the Venues app is free to download, and what you pay is the plan: a one-time sign-up fee to put the venue on Claris, and a monthly rate once the results are there.

Is Claris available on iOS and Android?

Yes. The Claris Creator app and the Claris Venues app are both on the App Store and Google Play.

How do I create an account?

Download the Claris app, sign up directly inside the app and apply as a creator or business. Your profile is reviewed within a day.

How do I delete my account?

You can delete your Claris account from inside the app, or request deletion through our account deletion page.

How do I contact support?

Email info@joinclaris.com or use the in-app chat. The team typically responds within one business day.

About the locations

Where Claris operates

Which locations are live, which are opening, and how one account works across all of them.

Where in Bali does Claris operate?

Claris is active across the entire island, with the densest concentration of venues in Canggu, Ubud, Uluwatu and Seminyak. Off Bali itself, Gili Trawangan has venues too.

Which areas in Bali have the most collabs?

Canggu, Ubud, Uluwatu and Seminyak are the four densest creator hotspots. New venues join across all areas every week.

Are there collabs outside Bali itself?

On Gili Trawangan, yes. Gili Air, Gili Meno and Lombok do not have Claris venues, so there is nothing to book there through the app yet.

When is the best time to visit Bali as a creator?

Bali is a year-round content destination. Dry season (April to October) brings sunnier weather and busier beach scenes. Wet season (November to March) is greener and quieter, great for jungle and wellness content.

Which locations is Claris in besides Bali?

Bali and Phuket are open today. Bangkok, Dubai and Jakarta launch in October. Creators are recruited before a location goes live, so the doors are not empty on day one.

Does my account work in more than one location?

Yes. Creators are approved once and that approval is valid in every Claris location. Your completed collabs count towards the same level everywhere. Businesses run one account per venue, and if you operate in two locations both sit in the same dashboard.

My location is not on the list. Can I still sign up?

Not yet, but email info@joinclaris.com and tell us where you are. Demand from creators and venues is genuinely how we pick which location opens next.

Pick your location

Where are you
collabbing next?

Claris runs location by location. Apply for the one you are in, or the one you are flying to, and your account works in all of them once you are approved.

Not answered here

Then ask us directly.

Message us on WhatsApp or send an email. Somebody on the team answers, usually the same day, and asking commits you to nothing.