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ไทยYour account
Leaving istwo steps.
One inside the app, one by email. The first takes your profile down. The second is the one that removes your data, and it is the step most platforms quietly leave out.
- 300,000+ bookings
- 7,500+ creators
- 300+ venues
- Live across Bali
- Offers agreed up front
- Level up as a creator
How to do it
Do both, and nothing of yours is left behind.
01
Takes effect immediatelyClose the account in the app
Open your profile in the Claris app and go to Settings, then Delete account. This takes your profile out of the app straight away, so nobody can find or book you from that moment on.
02
Confirmed within 30 daysEmail us to erase the data behind it
Send a message to support@joinclaris.com with the subject "Delete my data", from the email address tied to your account. Step one hides the profile; this step is what removes the record of it from our systems.
Write the emailDeleted and kept
What leaves, and the two things that cannot.
A deletion page that says everything is erased is either wrong or hiding something. Here is the actual split.
Deleted
- Your profile, photos and bio
- Your social handles and follower data
- Your booking and collab history
- Your messages with venues
- Your email address and phone number
Kept, and why
Invoices and payment records
Tax law requires us to hold these for seven years. They are stored separately and are not linked to a live profile.
Anonymous, aggregated counts
Things like how many collabs ran in a location last month. Nothing in them can be traced back to you.
Stuck halfway
If the app will not let you, we will do it for you.
Locked out, wrong email, no longer have the phone. Write to us from any address and tell us what you remember about the account, and we will take it from there.